Reading Private Email
With the Zero Download Reader, you can read private messages on any computer, regardless of its operating system or whether Encryption for Email is installed.
Note: Mobile device users must forward the message to m@zd.trendmicro.com to receive an email notification with instructions on how to read your message on the device. Follow the instructions you receive to open your message.
Open the received message as usual. The opened message displays the Encryption for Email envelope.
Click to download the file attachment. You are prompted to Open or Save the file.
Save and then open, or simply open the file attachment. Your browser opens to the Zero Download website.
Click Open Message.
If this message was sent to multiple recipients, the Zero Download Reader screen appears.
If you are the only recipient of the message, the Account Verification screen appears. Proceed to Step 7.
Select your email address from the drop-down list or type it in the field and click Continue.
Depending on if you have registered your email address, you see one of the following screens:
If you already registered this email address, the Account Verification screen appears.
If you did not register this email address, the Registration screen appears.
Note: If you have not registered this address, complete the two-part registration process, as explained in Registering on the Web.
Verify your account as explained in Verifying Your Account.
Click Continue. The message displays as plain text in the original window.